At STARGEAR, we’re dedicated to providing top-quality accessories for your Starlink Mini experience. Recently, we learned about a compatibility issue affecting our USB-C to DC cable. Some power banks, particularly those with sensitive low voltage protection, were not working seamlessly with our previous product. This realization prompted us to take action.
Understanding the Issue
We released the USB-C solution for the Starlink Mini earlier than SpaceX officially did, but we also overlooked the chip issues that led to incompatibility with some power banks. After SpaceX released the genuine Starlink USB-C cable, we found a bigger issue about OEM Type-C cable, it requires only 20V at 5A from power source, which means if your power source does not support 20V at 5A output (100W), cable stop working immediately. However, Mini requires a maximum of 60W, and only 30-40W is needed for normal operation, also, many power banks on the market may only deliver 20V at 3.25A or even lower ampere, leading to incompatibility. If your power bank doesn’t meet these requirements, it won’t be able to power your Starlink Mini effectively, leaving you without the connectivity you need while on the go.
Our Solution: Remanufacturing for Better Performance
We’re excited to announce that we are remanufacturing our USB-C to DC cables using new chips, we make our own new chip from wafers. These advanced chips are designed to support both 28V PPS (Programmable Power Supply) and 20V PD (Power Delivery) protocols. This upgrade will ensure broader compatibility with a wider range of PD power banks, allowing you to use your Starlink Mini with confidence. You can use a 60w PD power bank (20V at 3A output capability) with this new cable equipped with STARGEAR chip.
Why This Matters?
By enhancing our cables to accommodate different power delivery specifications, we’re not just addressing a technical issue; we’re improving your overall experience with Starlink. Reliable internet access is crucial whether you’re camping, traveling, or working remotely. Our commitment to quality and compatibility means you can stay connected wherever you are.
What’s Next?
Stay tuned for updates as we finalize the remanufacturing process! We appreciate your patience and support as we work to bring you the best products possible. Your feedback is invaluable, and it drives us to continuously improve our offerings.
Thank you for being part of the STARGEAR community. Together, we’ll ensure that your Starlink Mini experience is nothing short of exceptional!
